TeleWare’s intelligent communication applications can be packaged by the service provider to meet the needs of their target geography or market.

They can be integrated with third party applications such as Novell GroupWise, Microsoft Outlook and IBM Lotus Notes and delivered as integrated services directly to the desktop.

They can be delivered over IP Centrex services or as applications over existing on premise PBX’s.

Using the intelligent Software Development Kit (iSDK) applications can be developed or enhanced by the service provider to meet changing market needs.

Servcices can be developed to offer solutions in the following areas:

• IP Telephony/IP Centrex Services
• Personal Numbering
• Manager Secretary Working
• Unified Communications
• Wide Area Teams
• Wide Area Contact Centre
• Interactive Voice Response
• Telephony Continuity
• Manager Secretary Working
• Flexible Working
• Hot Desking
• Mobile Working
• Call Recording
• Audio Conferencing

Packages specified by the service provider can be administrated under the service providers product name and specification through service manager.